Interruptions & maintenance

Here Mindtime Backup will keep you informed about interruptions and/or maintenance days.

Interruptions

2017-10-06
There is a malfunction at our provider causing the Mindtime Management System to be down. The backup servers accessible.
Update 13:10: The malfunction has been fixed

2017-08-24
At this moment we are confronted with an interrupt of our servers Backupservers 06 and 08 and BL09.
Update 2:30 PM all servers are online.

2017-01-04
SAN Backupserver BL09 is down, we are working on a solution.
Update 10.45 AM: the server is up again.

2016-12-02
As of 11.30 AM we are confronted with a telephone interruption by our telecom provider. We are not accessible by phone at the moment. Our provider is working on a solution at this very moment. We hope that the disturbance will be solved as soon as possible. We are accessible by e-mail and chat though.
Update Monday morning 2016-12-05: the telephone interruption has been fixed.

Maintenance

Every third Thursday of the month between 9:00 and 16:00, Mindtime Backup has the possibility to do maintenance. On these days there is a possibility the servers or MMS aren't available for a few moments.

The third Thursdays in every month in 2017 are:

  • 19 January

  • 16 February

  • 16 March

  • 20 April

  • 18 May

  • 15 June

  • 20 July

  • 17 August

  • 21 September

  • 19 October

  • 16 November

  • 21 December

The current server status

Mindtime Backup, your professional ISO/IEC 27001:2013 certified online backup provider.

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